The M/s Frontier Traders model for the quality management system is derived from ISO 9001 and is supplemented by customer specific requirements. A specific quality system model, ISO 9001 provides the framework, for areas to be documented, implemented, maintained and improved with appropriate feedback from inspection, audits, and customers, to assess system effectiveness.
M/s Frontier Traders maintains control overall processes that affect services conformance to requirements, regardless of whether the process is completed internally or by an external supplier.
COMMITMENTS
M/s Frontier Traders Management;
- Ensures that the customer requirements and deliverables at all stages of Design, Planning, Services, Testing and after sales activities.
- Strives to maintain an effective level of conformance towards the implementation during all stages of management activities.
- Has established the quality policy, which is appropriate to the purpose, ideology and corporate principles of the firm.
- Conducts management reviews to ensure the continuing suitability, adequacy and effectiveness and to assess the opportunity for improvement and the need for changes to the Quality.
CUSTOMER FOCUS
M/s Frontier Traders Management ensures that customer requirements are determined and are met with the aim of enhancing Customer satisfaction by;
- Customer Surveys
- Customer Complaint
- Customer Feedback
Management Reviews the results of internal / external audits, customer needs assessment, and receives customer feedback data on a regular basis as a function of Management Review.